Privacy Policy

Privacy Policy

Last Updated: 16 Oct 2025

Minarik AI ("our," "we," or "us") values and respects the privacy of its customers and visitors. While operating our business and interacting with you, we collect, use, and share personal information as disclosed in this privacy policy ("Privacy Policy").

This Privacy Policy provides you with detailed information about how Minarik AI collects, uses, shares, and protects your information, and describes your choices and rights. Your use of https://minarikai.com, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the "Website"), which we own or maintain are governed by this Privacy Policy. We encourage you to read this Privacy Policy carefully and if you have any questions to contact us using the methods listed below.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be reflected in a revised Privacy Policy posted on our Website and we will alert you that there has been a change by updating the "Last Updated" date displayed on the Privacy Policy. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Collecting Your Information

We may collect information about you in a variety of ways, including when you provide information directly to us or when you visit our Website. We may also collect information about you from trusted third-party partners, such as data brokers and social networks. The categories of information we collect include:

Categories of Information You May Provide to Us

This is information that you choose to provide directly to us, such as when you create an account, engage with our services, engage with our customer service team, fill out forms, or otherwise use the Website. Categories of information you provide to us include: (1) customer records information, such as your name, email, phone number, and the name and address of your business; (2) customer service information, such as customer support conversations, feedback, and responses to surveys; (3) employment application information, such as your resume, cover letter, and list of professional references; (4) financial information about your business, such as profitability, yearly growth, and creditworthiness; and (5) any other information you may provide to us.

Categories of Information We Collect About You

Our servers automatically collect information when you contact us or when you visit, use, or browse the Website. We may also collect information about you from your employment references (if applicable) and from our trusted third-party partners, such as our service providers, data brokers, or social networks. Categories of information we collect about you include: (1) device information, such as your IP address, operating system, browser version, language preferences, referring URLs, country, and location; (2) analytics and inferences about you, your business, and your Website usage; (3) contact information, such as your name, job title, business name, email address, phone number, and mailing address; and (4) browsing information, such as the pages you visit on the Website, the dates and times you visit the Website, information about how and when you use our Website, and other technical information. If you access the Website from a mobile device, we will collect information about the type of mobile device you use.

Your use of our Website and services is strictly your choice. If you prefer that we do not receive the above-described information, please do not submit it to us. This means you shouldn't participate in the applicable activities on, or use the applicable features available through, our Website or services. By not participating or not providing certain information, you may limit your ability to take full advantage of our Website and services.

Using Your Information

We use the personal information we collect only in the manner and through the means allowed by applicable law. That means we determine whether we have a lawful basis or legitimate business purpose to use your personal information before doing so. Generally speaking, we collect personal data from you where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. We do not use information for "profiling" or utilizing automated decision-making in furtherance of decisions that produce legal or similarly significant effects.

We collect and use information for business and commercial purposes, including the following:

Operate our Business and Improve our Products and Services

We use your information to provide our services to you, to increase the efficiency of our business, and to improve our Website, products, and services.

Facilitate Customer Service

We use your information to send you confirmations and administrative messages, and to perform customer service functions.

Marketing and Advertising

We use your information to market our services to you, to personalize the Website, and to deliver information to you that we think may be of interest to you, such as articles, news, or information about various promotions and services.

Analytics

We use your information to help us better understand your interests and needs, such as by engaging in analysis and research regarding use of the Website and our products and services. We may monitor and analyze usage and trends to compile statistical information which we may use internally or provide to third parties.

Security and Fraud Prevention

We use your information to perform security and fraud prevention functions for the Website.

Required by Law

We use your information as required by law, for compliance purposes, or as we deem necessary to investigate or remedy any actual or potential violation of our policies or to protect the rights, property, and safety of Minarik AI or others as we deem appropriate.

Sharing Your Information

We may share the categories of information described above with third parties that perform services for us or on our behalf. The categories of third parties that we share information with include: (1) service providers and suppliers; (2) marketing partners and advertising networks; (3) data analytics providers; (4) payment processing providers; and (5) other parties in connection with business transfers and for legal, safety, fraud prevention, and enforcement reasons.

We share your information with these third parties for the following business purposes:

Operate our Business and Improve our Products and Services

We share your information with third party service providers that help us provide our services to you, increase the efficiency of our business, and improve our Website, products, and services.

Process Transactions and Facilitate Customer Service

We may share information with third-party providers that process payments on our behalf, help provide the Website and perform customer service functions.

Marketing and Advertising

We share information with third-party providers that support online advertising, mobile advertising, data analytics, social media engagement, and advertising networks including Google Ads, Facebook Ads, Twitter Ads, LinkedIn Ads, and YouTube Ads.

Analytics

We may allow third-party service providers, including Google Analytics, to use tracking technology on the Website, which will enable them to collect information about how you use the Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Security and Fraud Prevention

We share information with third parties that provide security and fraud protection services for us.

Required By Law

We may share your information as permitted or required by any applicable law in response to a subpoena or other legal process, or as we deem necessary to investigate or remedy any actual or potential violation of our policies, or to protect the rights, property, and safety of Minarik AI or others, as we deem appropriate.

Transfer of Assets

If we reorganize or otherwise transfer some or all of the Website or our assets to another organization (such as in the course of a merger, dissolution, or liquidation), your information may be shared with the transferee; however, we will ask the transferee to honor commitments we made in this Privacy Policy.

We do not sell or share your personal information to third parties for their direct marketing purposes.

Cookies, Web Beacons, and Tracking Technologies

The Website uses cookies, web beacons, and other tracking technologies to collect, use, and share your information with third parties as described in this Privacy Policy. These technologies are useful for storing your preferences and settings, enabling you to sign-in, gathering information such as browser type and operating system, providing interest-based advertising, combating fraud, analyzing how our Website or services perform, and fulfilling other legitimate purposes.

Cookies used on this Website may include:

  • Required cookies used to perform essential website functions, such as storing your preferences and settings;
  • Analytics cookies (Google Analytics) to better understand how you use the Website and to improve our Website and services;
  • Advertising cookies to show you ads that are relevant to you through Google Ads, Facebook Ads, Twitter Ads, LinkedIn Ads, and YouTube Ads.

Some content on the Website may be provided by third parties that use cookies in conjunction with other tracking technologies to collect information about you when you use the Website, which enables them to provide targeted advertising to you. We do not control these third parties' tracking technologies or how they may be used. We may display certain advertising offers on the Website or allow service providers, advertisers, ad networks, or other third parties to advertise on the Website. Additionally, we may use third-party software to serve ads on the Website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies, web beacons, or similar tracking technology to help manage and optimise your online experience with us.

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to disable or reject cookies. Be aware that disabling or rejecting cookies could affect the availability and functionality of the Website or certain portions of the Website. Please note that we may still use information we've collected from cookies prior to you disabling them; however, we will not collect any further information from the disabled cookies.

Email Marketing

By signing up to our promotional lists, you are giving your express permission to Minarik AI and its agents or vendors the right to contact you with targeted advertising materials by email. Your consent is not a condition of purchase.

If you no longer wish to receive promotional communications by email, please follow the unsubscribe link located at the end of an email message. We use MailerLite as our email marketing platform and may share your data with them to facilitate email delivery and campaign management.

Data Security

We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Policy for Children

We do not use the Website to solicit information from or market to children under the age of 18. By using the Website, you represent that you are at least 18 years of age. We encourage parents and legal guardians to monitor their children's internet usage and to instruct their children never to provide personal information through the Website or any other website without parental consent.

If you believe a child has provided personal information to us via the Website, please contact us and we will use reasonable efforts to locate and delete the information.

Do Not Track Signals

Do Not Track ("DNT") is a privacy preference that users can set to have their Internet browser automatically send a signal to our Website to request we not track browsing activity across different sites. There is, however, currently no universal standard for sending and receiving DNT signals. As such, we cannot promise that we respond to all DNT signals but do recognize and respond when required by applicable privacy laws, such as when HTTP header fields or Java objects are used.

International Data Transfers

Minarik AI is based in the United Kingdom. By visiting our Website or using our services, you acknowledge that your information may be transferred to, and processed in, the United Kingdom, the United States of America, or any other country in which we or our vendors maintain facilities.

To the extent applicable, we have taken appropriate safeguards for such transfers and rely on the latest version of the Standard Contractual Clauses promulgated by the European Commission (along with the UK Addendum, where appropriate), for transfers of personal data from the European Economic Area (EEA), United Kingdom (UK), or Switzerland to other countries. Note that the English language version of this Privacy Policy is the controlling version regardless of any translation you may attempt.

Links to Other Websites and Third-Party Practices

This Website may contain links to third party websites. It is our intent to provide links only to other quality websites. However, we have no control over these linked websites or, for that matter, any third parties. Any information collected by websites, other than our Website, is not covered by this Privacy Policy.

We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites that may be linked to or from the Website. We encourage you to read the provisions of privacy policies on other websites before providing them with your personal information.

Your Privacy Rights

Where applicable based on privacy laws in your jurisdiction (including GDPR for EU/UK users, CCPA for California residents, and other applicable privacy laws), you may have certain rights you can request that we fulfill. These rights may include:

The Right to Know

You may request that we disclose the information that we collected about you and identify the purposes for which the information was used, whether and to whom it was shared, and what sources it was obtained from.

The Right to Delete

You may request that we delete information that we maintain about you, subject to certain exceptions.

The Right to Correct

You may request that we correct information that we store about you.

Right to Opt-Out of Targeted Advertising

You may request that we opt you out of targeted advertising.

Right to Data Portability

You may request that we provide you with a copy of your information on file with us.

Right to Withdraw Consent from Processing

If we have collected and processed your information based on your consent, you may withdraw your consent at any time.

How to Exercise Your Privacy Rights

In order to exercise any of the rights detailed in this Privacy Policy, please contact us at [email protected]. Exercising your rights under this Privacy Policy will not result in any discrimination by us. We will treat you the same as any other user.

We may require additional information from you to help us verify your identity and state or country of residence, and to process your request. The verification steps may vary depending on the sensitivity of the information and whether you have an account with us. If we are unable to verify your identity, we may deny your requests to know or delete. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent's permission to do so and verify your identity directly.

If you make a request to exercise any of the applicable data access rights and we are unable to comply with your request, or if you disagree with or dispute our decision, you may request to appeal our decision. To appeal any data access rights decision, please contact us by emailing us at [email protected], with the subject line "Data Access Request Appeal." If you are still not satisfied with our response after you complete the appeal process with us, you may contact your local data protection authority to file a complaint. You have the right to complain to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority.

Retention Period

We shall only store the information we collect for as long as it is necessary to complete the purposes for which it was collected. This is determined by considering the purposes for which it was obtained in accordance with applicable laws. Our retention period is based on: (1) the nature of our relationship with the data subject, and (2) any legal obligations we are bound to fulfill.

Contact Us

If you have questions or comments about this Privacy Policy, please send us an email at [email protected].

Minarik AI
1st Floor, 3 Orchard Place
London, SW1H 0BF
United Kingdom
Email: [email protected]