Last Updated: October 16, 2025-TEMP
These Terms of Service ("Terms") govern your access to and use of the services provided by Minarik AI ("Company," "we," "us," or "our"). By engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms. Please read them carefully.
Minarik AI provides custom B2B lead generation solutions using artificial intelligence, including but not limited to:
The specific services to be provided will be detailed in a separate Statement of Work, proposal, or service agreement ("Service Agreement") agreed upon by both parties.
The term of services shall commence on the date specified in the Service Agreement and shall continue as agreed, whether on a project basis, monthly subscription, quarterly subscription, or annual subscription basis.
Either party may terminate the Service Agreement by providing thirty (30) days' written notice to the other party. Termination does not relieve the Client of payment obligations for services rendered up to the effective termination date.
Upon termination, the Company will cease providing services and the Client shall pay all outstanding fees for work completed. No pro-rata refunds will be issued for prepaid periods. The Company shall have no obligation to continue work or provide access to systems after the termination date.
The Client agrees to pay all fees as specified in the Service Agreement. Payment terms may include:
All payments shall be processed through Stripe or other payment methods as specified by the Company. The Client is responsible for all fees charged by their financial institution or payment provider.
Payment is due on the date specified in the invoice. If payment is not received within the agreed timeframe:
Where agreed in writing prior to the commencement of services, the Client may be required to maintain third-party software subscriptions necessary for the delivery of services. Such requirements will be clearly specified in the Service Agreement. The Client is solely responsible for the cost and maintenance of these third-party subscriptions.
All fees paid are generally non-refundable, except as specifically provided in this section.
The Company may offer partial refunds at its sole discretion if the Company fails to deliver services in accordance with the agreed terms specified in the Service Agreement. Any refund request must be submitted in writing within thirty (30) days of the alleged non-delivery.
The Company will assess refund requests on a case-by-case basis, taking into account the work completed, resources allocated, and the specific circumstances of the request. The Company's decision regarding refunds is final.
The Client agrees to participate in the Company's onboarding procedure and provide accurate, complete, and timely information about their business, goals, target market, and any other information reasonably requested by the Company to deliver the services effectively.
The Client agrees to:
The Client represents and warrants that all information provided to the Company is accurate, complete, and not misleading. The Client shall promptly notify the Company of any material changes to the information provided.
All work product, deliverables, software, templates, AI models, processes, methodologies, frameworks, documentation, and other materials created or provided by the Company in connection with the services (collectively, "Work Product") shall remain the exclusive property of the Company. The Client is granted a limited, non-exclusive, non-transferable license to use the Work Product solely for its internal business purposes during the term of the Service Agreement, subject to full payment of all fees.
All intellectual property rights in and to the Company's proprietary systems, tools, methodologies, software, and other materials developed by the Company independently of the services remain the sole and exclusive property of the Company.
The Client retains ownership of all data, information, and materials provided by the Client to the Company ("Client Data"). The Client grants the Company a non-exclusive license to use Client Data solely for the purpose of providing the services.
The Client grants the Company permission to use the Client's name, logo, and general information about the services provided in case studies, testimonials, and marketing materials, unless the Client opts out in writing. The Company will not disclose confidential information without the Client's prior written consent.
Each party agrees to maintain in confidence all confidential and proprietary information disclosed by the other party, including but not limited to business plans, strategies, financial information, technical data, and customer information ("Confidential Information").
Neither party shall disclose Confidential Information to third parties without the prior written consent of the disclosing party, except as required by law or to professional advisors bound by confidentiality obligations. Each party shall use Confidential Information solely for the purpose of performing under these Terms.
The confidentiality obligations set forth in this section shall survive the termination or expiration of these Terms for a period of three (3) years.
The Company warrants that it will provide the services with reasonable skill and care consistent with industry standards.
The Company makes no guarantees, representations, or warranties regarding specific results, outcomes, revenue, leads, or business performance. Client results depend on factors outside the Company's control, including but not limited to market conditions, Client implementation, and Client business practices.
EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Any examples, case studies, or testimonials provided by the Company are illustrative only and do not constitute a promise or guarantee of results. Results vary and depend on numerous factors unique to each Client's circumstances.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.
The Client agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
Each party agrees to indemnify the other party against third-party claims arising from its own unlawful conduct, gross negligence, or willful misconduct.
The Company's collection, use, and processing of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you acknowledge that you have read and understood our Privacy Policy.
Where the Company processes personal data on behalf of the Client, the parties acknowledge that the Client acts as the data controller and the Company acts as the data processor. The Company will process personal data only in accordance with the Client's documented instructions and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
The Client represents and warrants that it has obtained all necessary consents and authorizations to provide personal data to the Company for processing in connection with the services.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute informally through good faith negotiations. Either party may initiate negotiations by providing written notice to the other party describing the nature of the dispute.
If the parties are unable to resolve the dispute through informal negotiations within thirty (30) days, either party may submit the dispute to the exclusive jurisdiction of the courts of England and Wales.
In any legal action or proceeding arising out of or relating to these Terms, the prevailing party shall be entitled to recover its reasonable legal fees and costs from the non-prevailing party.
These Terms, together with any Service Agreement and the Privacy Policy, constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter hereof.
The Company reserves the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the services after any changes constitutes acceptance of the modified Terms. For existing Service Agreements, material changes will not apply retroactively without the Client's consent.
The Client may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the Company. The Company may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
No waiver of any provision of these Terms shall be deemed or constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver unless otherwise expressly provided in writing.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
The relationship between the Company and the Client is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between the parties.
The parties agree that electronic signatures, acceptance by click-wrap or equivalent online mechanism, and electronic records shall be deemed valid and enforceable execution of these Terms and any Service Agreement.
All notices required or permitted under these Terms shall be in writing and delivered by email to the email addresses provided by the parties or as updated from time to time. Notices shall be deemed given when sent to the email address on record.
If you have any questions about these Terms, please contact us:
Minarik AI
1st Floor, 3 Orchard Place
London, SW1H 0BF
United Kingdom
Email: [email protected]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.